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How can I delete my account?

If you decide you no longer want to keep a Peerio account and remove the data associated with it, you can do so by deleting your account. Before you begin, you must have at least one confirmed email address

Mobile

To delete your account, tap the settings button at the bottom right of the app and choose Account.

Tap the Delete Account button at the bottom. 

You will be sent an email to complete the process. You will also be signed out of Peerio. Please open the link in the email to confirm deletion of your account. If you change your mind, you can sign back into your account after 24 hours. 

Desktop

To delete your account, click on your avatar and choose Account.

Tap the Delete Account button at the bottom. 

You will be sent an email to complete the process. You will also be signed out of Peerio. Please open the link in the email to confirm deletion of your account. If you change your mind, you can sign back into your account after 24 hours. 

Notes about deleting your account:

  • Deleting your account will delete all your chats and files, including ones you've shared with other users.

  • Deleting your account will not delete the messages other users have received from you in their accounts.

  • Deleting your account will dissociate any email addresses you have added to that account. After you delete your account, you will be able to use these addresses in new Peerio accounts.



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